Privacy Policy

1. General

1.1: London Knights Basketball Club CIC, a company registered in England with company number 15419387 whose registered office is at 68-80 Hanbury Street, London, E1 5JL ("we", "us" and "our"), takes the privacy rights of the members of the club and users of LONDONKNIGHTSBASKETBALL.COM (which we refer to in this privacy policy as the "Services") and websites ("Sites") seriously. We are the data controller and we will process your personal data in accordance with the Data Protection Act 2018, the Privacy and Electronic Communications 2003 and the General Data Protection Regulation which applies across the European Union and the United Kingdom and national laws which relate to the processing of personal data (“Data Protection Legislation”).

1.2: This privacy policy explains how we process personal data when you use any of our Services when you visit our Sites, or provide information to us in any other way. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1.3: Where we process the data of a user of our Sites or someone who provides information about themselves directly to us, we will be the data controller. This policy explains how we collect and why we process data as a data controller.

2. Your data

2.1: For the purposes of this privacy policy, "Your Data" means any information about you from which you are personally identifiable, including your name, age, address, role at a club, email address and mobile telephone number and timestamps where you subscribe to our Service, and other information from which you can be identified (such as video footage or photographs) which you (or a third party) may disclose to us, or otherwise through your interaction with our Services at any time. We may create de-identified or anonymous data from personal data by excluding data components (such as your name, email address) that makes the data personally identifiable to you. Our use of anonymized and de-identified data is not subject to this Privacy Policy.

3. How we collect your data

3.1

We may collect and process Your Data in the following circumstances:

3.1.1: whenever you visit our Sites we may, with your consent, collect details of your visits including, but not limited to, traffic data, location data and other communication data

3.1.2: when you register for an account or interact with our Services;

3.1.3: whenever you provide Your Data to us when reporting a problem with our Sites, Services or products, making a complaint, making an enquiry or contacting us for any other reason;

3.1.4: whenever you complete one of our voluntary surveys that we use for research purposes; and

3.1.5: whenever you disclose Your Data to us, or we collect Your Data from you, in any other way, through our Sites, Services or otherwise.

4. How we use your information

4.1

We use Your Data mainly to perform our contract with you and provide our Services, which includes to:

4.1.1: provide you with information, products or services that you request from us;

4.1.2: ensure security of your account;

4.1.3: notify you about changes to our Services;

4.1.4: process and deal with any complaints or enquiries made by you; and

4.1.5: Investigate any suspected breach of our Terms of Service by or otherwise relating to you, in each case in accordance with our Terms of Service.

4.2: We may use Your Data to contact you for marketing purposes with your consent, or if you have interacted with our service and it is permitted by applicable data protection laws, where it is in our legitimate interest. Please see Section 6 for further details.

4.3: We may share Your Data with our trusted third parties who help to facilitate our Service or otherwise where it is in our legitimate interest to improve our Services - see sections 6 and 7 of this policy for further details. We do not sell your data.

5. Retention of your data

5.1: Where you are a Registered User, subject to exercising your rights detailed in section 15 of this policy, we retain Your Data for as long as you remain a Registered User or, in the case of our platform, also an active user of your account. Where there has not been any activity on your service account for three years we will contact you to check you still wish to retain your account with us. Where you decide to cancel your account or we do not hear further from you, your account will be de-activated and Your Data will be deleted or anonymised so that you cannot be identified from the information. Where you have subscribed to receive marketing correspondence from us we will keep your personal data for marketing purposes whilst your account remains active and for the period of time referred to above. This is subject to exercising your right to unsubscribe from receiving such correspondence at any time.

6. Marketing

6.1

In addition to the uses described in sections 2 to 5 above, we may also use Your Data for our legitimate interests including for marketing where permitted under applicable laws, market research and related purposes, such as:

6.1.1: providing you with information about our products and services, or related products and services via email//telephone/text which may be of interest to you;

6.1.2: asking you to participate in market research, for example surveys about topical issues, our services and products. We will always try to tell you before you participate in a survey how any information you provide in the survey will be used.

6.1.3: Where we have your consent, we may use your data to market the services and products of sports focused brands and ask you to participate in related market research via email /telephone/text which may be of interest to you.

6.2: We will always inform you before collecting Your Data if we intend to use Your Data for marketing, market research and related purposes. Where we intend to use Your Data for the marketing of services and products of third party organisations and/or disclose Your Data to any third party for such purposes we will obtain your prior consent.

6.3

Your right to opt-out - You have a right to opt-out of receiving any marketing information (from us and/or a third party) at any time. To opt-out of receiving such information you can:

6.3.1: use the facility contained in any marketing communication you receive; or

6.3.2: email us at info@londonknightsbasketball.com.

6.4: Where you have subscribed to receive marketing correspondence from us we will keep personal data for the period set out in section 5.1 of this policy.

7. Disclosure of your data to Third Parties

7.1

In addition to the third parties mentioned above, we may disclose Your Data (such as name, performance statistics, images) to third parties to fulfil our contractual obligations with you or for our legitimate interests as follows:

7.1.1: to our employees and agents to administer your online account;

7.1.2: IT software providers that host our website, store data and provide other software services on our behalf;

7.1.3: to reputable third parties in order to gather general statistical information about our Sites’ user base, traffic volumes and related matters but these details will not include information personally identifying you;

7.1.4: HM Revenue and Customs, regulators and other authorities who require reports of processing activities in certain circumstances;

7.1.5: to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Service or where we are under a duty to disclose or share Your Data in order to comply with any legal obligation;

7.1.6: to governing and representative bodies of sport and recreation including local and county leagues to improve the management and co-ordination of sport within their territory, and, where we have your consent, undertake marketing and survey participation;

Cross border data transfer

8.1: We host our data within the European Economic Area (EEA). However, some of our third party software providers may process your personal data outside of the United Kingdom and EEA. Whenever we share your personal data outside of the United Kingdom or EEA, we ensure adequate levels of protection approved by the relevant supervisory authorities are in place for the security of your personal data.

9. Data security

9.1: Unfortunately, the transmission of information via the internet and mobile networks is not completely secure. Although we will do our best to protect Your Data, we cannot guarantee the security of Your Data transmitted to our Services. Any transmission is at your own risk. Once we have received Your Data, we will use strict procedures and security features to try to prevent unauthorised access.

9.2: Information you provide to us is stored on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

10. Links to other websites

10.1: Our Sites and Mobile Apps may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these when you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.

11. Legal basis for processing your personal data

11.1

We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

11.1.1: for performance of a contract we enter into with you;

11.1.2: where necessary for compliance with a legal or regulatory obligation we are subject to; and

11.1.3: for our legitimate interests (as described within this policy) where your interests and fundamental rights do not override these interests.

12. Access to, updating, deleting and restricting use of your data

12.1: It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes. Where you are a Registered User you may update your data at any time

12.2: Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal data, please send an email to info@londonknightsbasketball.com. In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.

12.3

You can also ask us to undertake the following:

12.3.1: update or amend Your Data if you feel this is inaccurate;

12.3.2: remove Your Data from our database entirely;

12.3.3: send you copies of Your Data in a commonly used format and transfer Your Data to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract; and

12.3.4: restrict the use of Your Data.

12.4: We may request specific information from you to help us confirm your identity and your right to access/provide you with the personal data we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all of Your Data/comply with requests made in accordance with your rights referred to above. If we cannot provide you with access to Your Data, or deal with any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

12.5: Please send any requests relating to the above to our Data Protection Lead at info@londonknightsbasketball.com specifying your name the action you would like us to undertake. Where you are a Registered User please also supply the email address you used to register with us and your username. Note that is relation to requests to access Your Data, we reserve the right in certain circumstances to charge a reasonable fee to carry out your request.

13. Right to withdraw consent

13.1: Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn. To withdraw your consent please contact us at info@londonknightsbasketball.com.

14. Changes to our privacy policy

14.1: Any changes we may make to this privacy policy in the future will be posted on this page. We encourage you to check this privacy policy from time to time for any updates or changes to the privacy policy. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.

15. Contact us

15.1: If You have any questions, comments or requests regarding this policy or how. We use Your Data please contact our Data Protection Lead at info@londonknightsbasketball.com. This is in addition to your right to contact the Information Commissioners Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us.